The FedEx shipping options stopped showing during item checkout. It's enabled in the settings and all required credentials were filled in. I enabled debug and this is what it shows
2021-01-17T11:36:30+00:00 DEBUG (7): Array
(
[request] => Array
(
[WebAuthenticationDetail] => Array
(
[UserCredential] => Array
(
[Key] => p0CqMiPB4TWVsTJO
[Password] => et7pPijUgqpJap4NByZ5MY3SA
)
)
[ClientDetail] => Array
(
[AccountNumber] => $@l1m!@#4
[MeterNumber] => 109297071
)
[Version] => Array
(
[ServiceId] => crs
[Major] => 10
[Intermediate] => 0
[Minor] => 0
)
[RequestedShipment] => Array
(
[DropoffType] => REGULAR_PICKUP
[ShipTimestamp] => 2021-01-17T11:36:29+00:00
[PackagingType] => YOUR_PACKAGING
[Shipper] => Array
(
[Address] => Array
(
[PostalCode] => 000
[CountryCode] => AE
)
)
[Recipient] => Array
(
[Address] => Array
(
[PostalCode] => 0000
[CountryCode] => AE
[Residential] => 1
)
)
[ShippingChargesPayment] => Array
(
[PaymentType] => SENDER
[Payor] => Array
(
[AccountNumber] => $@l1m!@#4
[CountryCode] => AE
)
)
[CustomsClearanceDetail] => Array
(
[CustomsValue] => Array
(
[Amount] => 384
[Currency] => DHS
)
)
[RateRequestTypes] => LIST
[PackageCount] => 1
[PackageDetail] => INDIVIDUAL_PACKAGES
[RequestedPackageLineItems] => Array
(
[0] => Array
(
[Weight] => Array
(
[Value] => 17
[Units] => KG
)
[GroupPackageCount] => 1
)
)
)
)
[result] => stdClass Object
(
[HighestSeverity] => ERROR
[Notifications] => stdClass Object
(
[Severity] => ERROR
[Source] => prof
[Code] => 1000
[Message] => Authentication Failed
)
[Version] => stdClass Object
(
[ServiceId] => crs
[Major] => 10
[Intermediate] => 0
[Minor] => 0
)
)
[__pid] => 21980
)Also in exception.log, it shows this if it helps
2021-01-17T11:27:50+00:00 ERR (3):
SoapFault exception: [HTTP] Bad Request in /home/customer/www/orchestramegastore.com/public_html/app/code/local/Mage/Usa/Model/Shipping/Carrier/Fedex.php:410
Stack trace:
#0 [internal function]: SoapClient->__doRequest('<?xml version="...', 'https://wsbeta....', 'getRates', 1, 0)
#1 /home/customer/www/orchestramegastore.com/public_html/app/code/local/Mage/Usa/Model/Shipping/Carrier/Fedex.php(410): SoapClient->__call('getRates', Array)
#2 /home/customer/www/orchestramegastore.com/public_html/app/code/local/Mage/Usa/Model/Shipping/Carrier/Fedex.php(410): SoapClient->getRates(Array)
#3 /home/customer/www/orchestramegastore.com/public_html/app/code/local/Mage/Usa/Model/Shipping/Carrier/Fedex.php(439): Mage_Usa_Model_Shipping_Carrier_Fedex->_doRatesRequest('general')
#4 /home/customer/www/orchestramegastore.com/public_html/app/code/local/Mage/Usa/Model/Shipping/Carrier/Fedex.php(186): Mage_Usa_Model_Shipping_Carrier_Fedex->_getQuotes()
#5 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Shipping/Model/Shipping.php(209): Mage_Usa_Model_Shipping_Carrier_Fedex->collectRates(Object(Mage_Shipping_Model_Rate_Request))
#6 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Shipping/Model/Shipping.php(129): Mage_Shipping_Model_Shipping->collectCarrierRates('fedex', Object(Mage_Shipping_Model_Rate_Request))
#7 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Sales/Model/Quote/Address.php(944): Mage_Shipping_Model_Shipping->collectRates(Object(Mage_Shipping_Model_Rate_Request))
#8 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Sales/Model/Quote/Address.php(875): Mage_Sales_Model_Quote_Address->requestShippingRates()
#9 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Checkout/Block/Onepage/Shipping/Method/Available.php(44): Mage_Sales_Model_Quote_Address->collectShippingRates()
#10 /home/customer/www/orchestramegastore.com/public_html/app/design/frontend/base/default/template/checkout/onepage/shipping_method/available.phtml(28): Mage_Checkout_Block_Onepage_Shipping_Method_Available->getShippingRates()
#11 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Core/Block/Template.php(241): include('/home/customer/...')
#12 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('frontend/base/d...')
#13 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#14 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Template->_toHtml()
#15 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Core/Model/Layout.php(555): Mage_Core_Block_Abstract->toHtml()
#16 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Checkout/controllers/OnepageController.php(127): Mage_Core_Model_Layout->getOutput()
#17 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Checkout/controllers/OnepageController.php(388): Mage_Checkout_OnepageController->_getShippingMethodsHtml()
#18 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Checkout_OnepageController->saveBillingAction()
#19 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('saveBilling')
#20 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#21 /home/customer/www/orchestramegastore.com/public_html/app/code/core/Mage/Core/Model/App.php(365): Mage_Core_Controller_Varien_Front->dispatch()
#22 /home/customer/www/orchestramegastore.com/public_html/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#23 /home/customer/www/orchestramegastore.com/public_html/index.php(83): Mage::run('', 'store')
#24 {main}Thanks
