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Free Shipping Shopping Cart Rule doesn't work

SOLVED

Free Shipping Shopping Cart Rule doesn't work

I have created a shopping cart rule to allow for free shipping as follows:

 

Ruler Information: Active, No Coupon

Conditions: If ALL  of these conditions are TRUE : Subtotal  equals or greater than  100 

Actions: Discount Amount: 0; Free Shipping: For shipment with matching items

 

Yet, when I have a shopping cart with a subtotal of more than $100 I still see the shipping amoun (in this case, flat rate). It seems that the rule isn't being applied, and there is nothing in the logs about it.

 

Any ideas?

3 REPLIES

Re: Free Shipping Shopping Cart Rule doesn't work

This was caused by an extension so this one can be marked as resolved.

Re: Free Shipping Shopping Cart Rule doesn't work

Which extension caused the problem?

Re: Free Shipping Shopping Cart Rule doesn't work

please tell me how is this solved and what extension caused this ? i have same problem , i need to make free shipping when payment method selected "bank transfer"  or "Credit Card" and i am using Magento ver. 1.9.3.1

 

i did all settings right but it doesnt apply ?