Hello,
I got a huge problem I setted up some Upselling products and wanted to update the cache but after cache was updated the site broke totally. The Cache for "Layout" and html Block were set to "inoperative" before I updated every Cache.. Interestingly the Backend is still doing good.
Error #1: Fatal error: Call to a member function addLinkRel() on a non-object in /var/www/domains/keisinger/domain-klosterdorf-betten/magento/app/code/community/Frosit/Fontawesomeness/Block/Fontawesome.php on line 37
First of all I disabled any cache in database threw core_cache_config in database -> nothing...
In between I got a 403 access forbidden for the favicon.ico -> then I set rights for this File to 664 and the 403 didnt occured anymore but the page is still blank and the wrong favicon is shown?!
Then I saved all data from var/cache/ on my pc and then deleted everything inside the folder and set its rights to "777" via FTP.. -> nothing.
After all I wanted to know if Fontawesomeness causes the problem but deleting the folder ends up in a blank page. I get no errors in the console and no source code is shown just an empty html body.
I am not able to reach System -> Configuration unless I delete the "Fontawesomeness" Folder via FTP...
Shop Info:
Version: 1.9.2.0
Installed Extensions:
Infortis Ultimo Theme
Easy Contact Formular plus
Nextend Smartslider
Trusted Shops
Fontawesomeness
The Shop URL is SSL secured.
I got access to:
Backend
FTP
PhpMyadmin
I got no access to the webserver itself.
I got a backup from 30. July 2017 but I can't find the suiting Database file but may some files are good to use for testing by replacing with actual files.
ATM I am a nervous wreck so I just hope you will understand what I want to explain...
the shop url is http://klosterdorf-betten.de
is it possible that it is a ssl error?
Because every page is totally empty and the only error i get is 403 cant load resource favicon.ico so it seems that the url isnt providing the correct folder or something like that?!