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Getting and internal server error

Getting and internal server error

When my customers download my downloadable products sometimes its giving them this error

Does anyone know what the issue is as i had my hosting people look at it and they said its not there server 

 

Regards Mark

Screenshot at Oct 03 17-33-51.png

4 REPLIES

Re: Getting and internal server error

Hi @mysewcute,

 

You should check your Apache error logs.

You'll find the error message there probably (well, almost for sure)

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Re: Getting and internal server error

Thank you for your input how much would you charge me to fix this error as I'm not a coder at all 

 

Damian Culotta

Re: Getting and internal server error

If you can get those logs I can try to help you here.

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Re: Getting and internal server error

Screenshot at Oct 04 16-24-54.png