cancel
Showing results for 
Search instead for 
Did you mean: 

I have a new magento site that came with a business and can't get the payment processor to work

   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

I have a new magento site that came with a business and can't get the payment processor to work

Hello,

 

I just purchased a business that has a website built in Magento.  I don't know a lot about it and so I've had some help but can't fine anyone locally who has ever worked with Magento.  

 

First, I don't even know if it is 1.x or 2.0.  How do I find this information?

 

Second.  I had a QBMS module installed to run my intuit quickbook payments for credit card processing and I can't get it to work.  I put the connection key and everything in and it won't take payments.  There is a spot that says Log Level under configuration, payment methods, and then my intuit quick books processing method.  This Log Level says "error"  no code, just the name. It has a drop down box and my choices are debug or Info.  Should I change this to debug or info. What are these referring to?

 

I am also trying to figure out how to put the right information in for our state and shipping and taxes, but I can not find how to change it from the previous owners states.

 

Thank you

L