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I have a problem at backend. I receive this message and error 500, when trying to save an order.

SOLVED

I have a problem at backend. I receive this message and error 500, when trying to save an order.

index.php/admin/sales_order_create/save/key/d8c66cccbe3dd192dc76c9c44be581c3/

How can I debug, what causes this error? 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: I have a problem at backend. I receive this message and error 500, when trying to save an order.

Hi @sgyaa,

 

 

You should enable display_errors and developer mode in Magento:

 

In order to turn on error reporting you should: 


a) Open index.php and un-comment the following line

Display Errors
#ini_set('display_errors', 1);

 

b) Open .htaccess and add the following line at the end:

Developer Mode
SetEnv MAGE_IS_DEVELOPER_MODE "true"

 

Also, make sure to review the apache error log since the error 500 is an internal error from the server.

 

 

Best regards.
Gabriel

 

Welcome to the Magento Forums. Remember to introduce yourself and read the Magento Forums Guidelines.

View solution in original post

1 REPLY 1

Re: I have a problem at backend. I receive this message and error 500, when trying to save an order.

Hi @sgyaa,

 

 

You should enable display_errors and developer mode in Magento:

 

In order to turn on error reporting you should: 


a) Open index.php and un-comment the following line

Display Errors
#ini_set('display_errors', 1);

 

b) Open .htaccess and add the following line at the end:

Developer Mode
SetEnv MAGE_IS_DEVELOPER_MODE "true"

 

Also, make sure to review the apache error log since the error 500 is an internal error from the server.

 

 

Best regards.
Gabriel

 

Welcome to the Magento Forums. Remember to introduce yourself and read the Magento Forums Guidelines.