cancel
Showing results for 
Search instead for 
Did you mean: 

I'm new to the group. Please help everyone

I'm new to the group. Please help everyone

Hello,

 

We are experiencing issues with out payment response page, we are using magento 1.9 and a realex plugin from studioforty9 to process our payments, all seems to work great up until I activate the ssl, without it the payment process goes fine, the realex payment page shows, we fill it in and we then get redirected back to our your order completed successfully page, however with the ssl activated we get “Your transaction has been successful but there was a problem connecting back to the merchant's web site. Please contact the merchant and advise them that you received this error message.”

 

1 REPLY 1

Re: I'm new to the group. Please help everyone

Hi @ngoc _dung ,

 

Maybe the return URL hasn't the right protocol?

Is it possible for you to check that value (into Magento configuration or maybe the payment gateway account)?