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Login issue

Login issue

Hello,

 

The last few days the amount of orders on our webshop decreased. I was wondering why and when I tried to login on my own webshop, I found the problem. It's not possible. It doesn't show an error or anything like that, it just won't login.

 

Another problem some customers call me about is that they cannot place products in the cart sometimes. This does not count for everybody though, for some it works just fine.

 

Recently we switched from http to https, might that have anything to do with that? Anybody knows  what it might be, and how I can solve it?

 

Thanks in advance!

3 REPLIES

Re: Login issue

Hi @psv123

Could you share front end url of your site?

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Problem Solved Click Accept as Solution!:Magento Community India Forum

Re: Login issue

@muk_t

 

Hello,

 

Sorry I forgot. The url is:

https://www.viv.nl/verpakkingsmateriaal

Re: Login issue

We did switch from http to https by the way, a couple of weeks ago. However i don't think that's the problem, it might be worth sharing it.