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Mag 1.9.2.3

Mag 1.9.2.3

Hi guys, I've installed 1.9.2.3 and a theme called Magnium.  The "Forgot Password" and the "Create Account" are not working and defaulting to a Magento error page.  I've tried adding recommended lines of code to the register.phtml and the login.phtml  in the themes persistent/customer/form pages and it still doesn't work.  Under quick checkout the customers are able to create accounts, but this simply doesn't work on the frontend.  I've checked and it isn't a permissions issue.  I've also deleted the theme pages so that it deaults to the Mag installation files, but it also doesn't work.  Kind of at a loss here, I would think that the Mag default would simply work.  There are no extensions currently installed.

 

edit:  This is also happening to the "forgot your password" link

I can also create a user account on the backend, but that account cannot login on the frontend

2 REPLIES

Re: Mag 1.9.2.3

Hi @synapsesd,

 


It seems that you don't have display_errors enabled and developer mode in Magento and that is why you see the error Magento page instead of the actual error in the browser.

 

In order to turn on error reporting you should: 


a) Open index.php and un-comment the following line

Display Errors
#ini_set('display_errors', 1);

 

b) Open .htaccess and add the following line at the end:

Developer Mode
SetEnv MAGE_IS_DEVELOPER_MODE "true"

 

Please let us know what is the returned error in order to help you. 

 

 

Best regards.
Gabriel

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Re: Mag 1.9.2.3

Thank you very much for that.  It was a directory permissions issue.  The captcha field is also not displaying.  After trying to follow the permissions post-install permissions recommendations, I've really had alot of problems.  It seems that ownership of certain directories isn't happening as they should.

 

 

Unable to create directory '/var/app/current/media/captcha'. Access forbidden.

#0 /var/app/current/lib/Varien/Io/File.php(615): Varien_Io_File->checkAndCreateFolder('/var/app/curren...', 493)
#1 /var/app/current/app/code/core/Mage/Captcha/Helper/Data.php(123): Varien_Io_File->checkAndCreateFolder('/var/app/curren...', 493)
#2 /var/app/current/app/code/core/Mage/Captcha/Model/Zend.php(241): Mage_Captcha_Helper_Data->getImgDir()
#3 /var/app/current/lib/Zend/Captcha/Image.php(441): Mage_Captcha_Model_Zend->getImgDir()
#4 /var/app/current/app/code/core/Mage/Captcha/Block/Captcha/Zend.php(74): Zend_Captcha_Image->generate()
#5 /var/app/current/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Captcha_Block_Captcha_Zend->_toHtml()
#6 /var/app/current/app/code/core/Mage/Captcha/Block/Captcha.php(46): Mage_Core_Block_Abstract->toHtml()
#7 /var/app/current/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Captcha_Block_Captcha->_toHtml()
#8 /var/app/current/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml()
#9 /var/app/current/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Text_List->_toHtml()
#10 /var/app/current/app/code/core/Mage/Core/Block/Abstract.php(637): Mage_Core_Block_Abstract->toHtml()
#11 /var/app/current/app/code/core/Mage/Core/Block/Abstract.php(581): Mage_Core_Block_Abstract->_getChildHtml('form.additional...', true)
#12 /var/app/current/app/design/frontend/base/default/template/customer/form/forgotpassword.phtml(42): Mage_Core_Block_Abstract->getChildHtml('form.additional...')
#13 /var/app/current/app/code/core/Mage/Core/Block/Template.php(241): include('/var/app/curren...')
#14 /var/app/current/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('frontend/base/d...')
#15 /var/app/current/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#16 /var/app/current/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Template->_toHtml()
#17 /var/app/current/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml()
#18 /var/app/current/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Text_List->_toHtml()
#19 /var/app/current/app/code/core/Mage/Core/Block/Abstract.php(637): Mage_Core_Block_Abstract->toHtml()
#20 /var/app/current/app/code/core/Mage/Core/Block/Abstract.php(581): Mage_Core_Block_Abstract->_getChildHtml('content', true)
#21 /var/app/current/app/design/frontend/magnium/default/template/page/1column.phtml(64): Mage_Core_Block_Abstract->getChildHtml('content')
#22 /var/app/current/app/code/core/Mage/Core/Block/Template.php(241): include('/var/app/curren...')
#23 /var/app/current/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('frontend/magniu...')
#24 /var/app/current/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView()
#25 /var/app/current/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Template->_toHtml()
#26 /var/app/current/app/code/core/Mage/Core/Model/Layout.php(555): Mage_Core_Block_Abstract->toHtml()
#27 /var/app/current/app/code/core/Mage/Core/Controller/Varien/Action.php(390): Mage_Core_Model_Layout->getOutput()
#28 /var/app/current/app/code/core/Mage/Customer/controllers/AccountController.php(715): Mage_Core_Controller_Varien_Action->renderLayout()
#29 /var/app/current/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Customer_AccountController->forgotPasswordAction()
#30 /var/app/current/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('forgotpassword')
#31 /var/app/current/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#32 /var/app/current/app/code/core/Mage/Core/Model/App.php(365): Mage_Core_Controller_Varien_Front->dispatch()
#33 /var/app/current/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#34 /var/app/current/index.php(83): Mage::run('', 'store')
#35 {main}