cancel
Showing results for 
Search instead for 
Did you mean: 

Magento not working after installing extension

SOLVED

Magento not working after installing extension

After installing an extension, the Magento site is only a white page.

After uninstalling, the store is back to normal.

The extension is Product Attachments.

 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Magento not working after installing extension

Problem solved by re-compilating.

View solution in original post

3 REPLIES 3

Re: Magento not working after installing extension

Hi @phantonym

 

I understand the problem you are facing.

 

Here i would suggest you to install that extension on your staging/development envionment and once the error is shown - check the error logs from logs directory.

 

if this error log is something related to that specific extension you can ask their support team or post the actual error log over here

 

so its help us to troubleshoot the issue.

 

 

if issue solved,Click Kudos & Accept as Solution

Re: Magento not working after installing extension

Thank you for the response.

system.log:

2018-09-27T13:41:17+00:00 ERR (3): Warning: fsockopen(): unable to connect to 127.0.0.1:6082 (Connection refused)  in /var/www/includes/src/Nexcessnet_Turpentine_Model_Varnish_Admin_Socket.php on line 323
2018-09-27T13:41:17+00:00 WARN (4): TURPENTINE: Error in Varnish action result for server [127.0.0.1:6082]: Failed to connect to Varnish on [127.0.0.1:6082]: (111) Connection refused
2018-09-27T13:41:17+00:00 WARN (4): TURPENTINE: Failed to clear Varnish ESI cache for client: bf1c89a7313ffabc9ac3103ab9f59c62

I don't know if it's related.

Re: Magento not working after installing extension

Problem solved by re-compilating.