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Magento ver. 1.7.0.2 checkout error

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Magento ver. 1.7.0.2 checkout error

Hi everyone and thanks for reading

 

I tried a test purchase on our online store on items with only 1 qty, after clicking Place order it goes back to shopping cart page showing * This product is not available in the requested quantity. 1 of the items will be backordered. Then after a few minutes I receive an email about Abandoned cart alert. The quantity automatically decreases even if placing order is unsuccessful.

 

https://www.screencast.com/t/pLbE0VmJ

 

Does someone have any idea?

 

Thanks a lot for any type of help.

 

1 REPLY 1

Re: Magento ver. 1.7.0.2 checkout error

Hi @Rona,

 

Can you check (and share) the Inventory config for that product?