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Moved Magento 1.9.3.6 to new server now Email Queue not being processed

Moved Magento 1.9.3.6 to new server now Email Queue not being processed

I have moved the website from a dedicated hosting provider to a shared hosting provider and setup the cron job which is running every 10 mins.  However, the emails in core_email_queue are not been processed and have a null value in "processed at" field.

Other emails are being delivered correctly and I cannot see any errors being generated in the log files.

Please help somebody?