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New customer registration problem: Incorrect CAPTCHA.

New customer registration problem: Incorrect CAPTCHA.

Hi everyone!

I have magento 1.9.0.1 and my new customers can't registration duo to this problem: Incorrect CAPTCHA.

 

Could you help me?

 

7 REPLIES

Re: New customer registration problem: Incorrect CAPTCHA.

Hi @john_apostolou

 

Welcome to the community forums.

This community forums is a very good platform to ask the questions and try to help others.

 

So in your magento - Captcha is enabled ? its showing on registration form ? if yes then you need to add and verified that captcha !

 

Post a screenshot or give more insight on this , so its help us to trouble shoot the issue !

if issue solved,Click Kudos & Accept as Solution

Re: New customer registration problem: Incorrect CAPTCHA.

Your customer needs to add correcr captcha to create successfully registration. Your customer add wrong captcha so thst error will be thrown.
If Issue Solved, Click Kudos/Accept As solutions.

Re: New customer registration problem: Incorrect CAPTCHA.

Screenshot 2018-06-04 21.04.36.png

Re: New customer registration problem: Incorrect CAPTCHA.

I disable Mage_Captcha and captcha to admin. Also captcha isn't visible to registration form.

Re: New customer registration problem: Incorrect CAPTCHA.

The captcha is nor visible to registration form

Re: New customer registration problem: Incorrect CAPTCHA.

Hi @john_apostolou

 

I understand ! refer this link to resolved your issue - https://magento.stackexchange.com/questions/58928/captcha-problem-magento-admin-panel

 

Hope it helps !

if issue solved,Click Kudos & Accept as Solution

Re: New customer registration problem: Incorrect CAPTCHA.

It didn't work