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New ordered product confirmation mail not received by customer

New ordered product confirmation mail not received by customer

Can not get new ordered confirmation message by e-mail, when customer ordered my site they can't get confirmation massage by my side.

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2 REPLIES

Re: New ordered product confirmation mail not received by customer

@Jeeva Rathinam which version you're using ? If 1.9.X then you need to set CRON for emails.

 

http://devdocs.magento.com/guides/m1x/install/installing_install.html#install-cron

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Magento Programmer | Was my answer helpful? You can accept it as a solution.

Re: New ordered product confirmation mail not received by customer

Just install the "SMTP Pro Email" extension: http://www.magentocommerce.com/magento-connect/smtp-pro-email-free-custom-smtp-email.html

Fill in with your Custom SMTP details and you will be done.

OpenSource Expert | OpenSource Technologies | www.opensourcetechnologies.com
Magento plugins released: http://www.opensourcetechnologies.com/product/product-category/magento-extensions