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No customer shipping address is shown when paying through PayPal.

SOLVED

No customer shipping address is shown when paying through PayPal.

Hi

 

Can anyone please help.

When I add a new product and then customer trying to checkout through PayPal the PayPal do not show the shipping address of that order.

 

and when as a test I checkout with PayPal with the sample product whech came with the magento 2 installation then the PayPal do show the shipping address.

 

Can anyone help whats the problem.

3 REPLIES

Re: No customer shipping address is shown when paying through PayPal.

Do you mean that no shipping address is imported into Magento? Have you accidentally created a virtual or downloadable product? These wouldn't require physical delivery so Magento would not try to collect a shipping address.

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If you've found one of my answers useful, please give "Kudos" or "Accept as Solution" as appropriate. Thanks!

Re: No customer shipping address is shown when paying through PayPal.

Hi. Thanks for your reply.

Yeab that was the reason I found out.

Thanks.

Re: No customer shipping address is shown when paying through PayPal.

Ok, glad you figured it out. Would you be able to hit "Accept as Solution" on my response please?

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If you've found one of my answers useful, please give "Kudos" or "Accept as Solution" as appropriate. Thanks!