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Not able to login user and not able to add product to cart in multistore Magento 1.9

SOLVED

Not able to login user and not able to add product to cart in multistore Magento 1.9

I've been searching all over to find a solution to our issue. We are running a magento 1.9.2.2 with multiple magento websites as subdomain:
website1.domain.com
website2.domain.com
etc..
Each website has a store view.

Issue: I could not add products to the cart nor the login user in the default website (domain.com) as well as in subdomain website, When i i have added product in cart then does not work. The message: The cart is empty. When i login using proper user details then just riderct page on same page.

I have used ssl for my website.

Checked:
- system.log file (no error as far as I can tell)
- cookies are set (tried all kinds of configurations), currently life set to 3600 (tested 86400), but tried also with setting various cookie domains, -> no effect

My last cookies setting is :

Configuration Scope: For Default Config

Unsecure:
Base Url : https://www.domain.com/

Secure:
Base Url : https://www.domain.com/

Cookie Lifetime : 3600
Cookie Path : /
Cookie Domain : www.domain.com
Use HTTP Only : Yes
Cookie Restriction Mode : No

 

Configuration Scope: For Store View

Unsecure:
Base Url : https://www.subdomain.domain.com/

Secure:
Base Url : https://www.subdomain.domain.com/

Cookie Lifetime : 3600
Cookie Path : www.subdomain.domain.com
Cookie Domain : www.subdomain.domain.com
Use HTTP Only : Yes


- prices set per website
- products released for all websites/stores

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Not able to login user and not able to add product to cart in multistore Magento 1.9

Hi @mahen_nag,

Update the following settings at global level only, not at website level. At website level select use default. 

Cookie Lifetime : 3600
Cookie Path : /
Cookie Domain : 
Use HTTP Only : No
Cookie Restriction Mode : No 

Also make sure that you have full write permission to var/ folder. 

sudo chmod -R 0777 var/

Also check once in app/etc/local.xml , session save config. 

I hope it will help you!

View solution in original post

3 REPLIES 3

Re: Not able to login user and not able to add product to cart in multistore Magento 1.9

Hi @mahen_nag,

Update the following settings at global level only, not at website level. At website level select use default. 

Cookie Lifetime : 3600
Cookie Path : /
Cookie Domain : 
Use HTTP Only : No
Cookie Restriction Mode : No 

Also make sure that you have full write permission to var/ folder. 

sudo chmod -R 0777 var/

Also check once in app/etc/local.xml , session save config. 

I hope it will help you!

Re: Not able to login user and not able to add product to cart in multistore Magento 1.9

Thanks

 

It's working..

Re: Not able to login user and not able to add product to cart in multistore Magento 1.9

@mahen_nag,

Great ... Glad to help you!