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Onepage Checkout not working CE 1.9

Onepage Checkout not working CE 1.9

On the onepage checkout page, I am able to go through everything: Billing Information --> Payment Information. Once I get to the Order Review and click on Submit, the page tries to submit the order (a good 5 second or more lag) then it takes me back to the checkout page. No sale is recorded.

 

Right now I am using the Braintree extension and Pay with Amazon extension. Still on RWD theme. This is a clean install with no modification except for the extensions.

 

Thanks for helping!

5 REPLIES

Re: Onepage Checkout not working CE 1.9

Dear @ProudWorks,

Could you please let me know what your domain is? So I can check the issue on your site.

 

www.advancedcheckout.com - www.stableaddon.com
One Step checkout extension - Social Login extension - Gift Card extension

Re: Onepage Checkout not working CE 1.9

Hi @ProudWorks

 

Can you see any console errors in browser?  Check system log and exception log at var/log location.

If there are errors related to checkout then add those to your question.

 

Thanks

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Problem Solved Click Accept as Solution!:Magento Community India Forum

Re: Onepage Checkout not working CE 1.9

@muk_t

 

There is no errors in the browser. The var/log folder is empty.

Re: Onepage Checkout not working CE 1.9.2.2

@ACheckout,

 

The domain name is otcshoppeexpress.com

 

Since the time I posted this, I have added a new theme. The result is still the same. When checking out, on (https://www.otcshoppeexpress.com/checkout/onepage/) I can complete all the steps up until it submits the order. Once it tries to place the order, it lags for at least 5 seconds (sometimes a bit more), and then it takes me back to https://www.otcshoppeexpress.com/checkout/cart/

 

Also I wanted to clarify that this is CE 1.9.2.2

 

Thanks for your help.

Tags (1)

Re: Onepage Checkout not working CE 1.9.2.2

Hi @ProudWorks,

I see that when use Amazon payment method on your site we will meet the problem: 504 gateway timeout. I think you should increased the ELB timeout for requested ELB's.

www.advancedcheckout.com - www.stableaddon.com
One Step checkout extension - Social Login extension - Gift Card extension