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PLS help me!!!! There has been an error processing your request, magento 1.9

PLS help me!!!! There has been an error processing your request, magento 1.9

mangento 1.9
fronend it shows:
Module "Plumrocket_ShippingTracking" requires module "Plumrocket_Base".
Trace: #0 /home/akksan/public_html/app/code/core/Mage/Core/Model/Config.php(849): Mage::throwException('Module "Plumroc...') #1 /home/akksan/public_html/app/code/core/Mage/Core/Model/Config.php(812): Mage_Core_Model_Config->_sortModuleDepends(Array) #2 /home/akksan/public_html/app/code/core/Mage/Core/Model/Config.php(315): Mage_Core_Model_Config->_loadDeclaredModules() #3 /home/akksan/public_html/app/code/core/Mage/Core/Model/App.php(425): Mage_Core_Model_Config->loadModules() #4 /home/akksan/public_html/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Model_App->_initModules() #5 /home/akksan/public_html/app/Mage.php(684): Mage_Core_Model_App->run(Array) #6 /home/akksan/public_html/index.php(91): Mage::run('', 'store') #7 {main}
backend it shows:There has been an error processing your request

back end shows:

There has been an error processing your request

Error log record number: 717527673893

 

anyone can help,i am so worry and it it urgent,

now i can only login cpanel. thanks so much!!!

 

1 REPLY

Re: PLS help me!!!! There has been an error processing your request, magento 1.9

Based on your error is thrown in the site, Seems to miss 

Plumrocket_Base

 Module from PlumRocket.

 

You need to check for Base Folder exist or not inside Plumtree Module,

If Issue Solved, Click Kudos/Accept As solutions.