Problems with my Magento 2 website...

[jpmenard]

I have a problem with my website...when I go to view a certain product I get an error message that says "Whoops, our bad" and also when I go into the backend to view an order I get an error message that says "Exception occurred during order load" 

Can anyone help me with that?

[Damian Culotta]

Hi @jpmenard,

The first problem maybe can be a problem of url rewrites.

I'll recommend you to reindex using the shell class located on:

/path/to/your/magento/shell/indexer.php

Then run:

php indexer.php reindexall

 The second problem will need to activate the Magento's logs.

Enable Magento's logs

So then take a look to those logs (and also the webserver error log).

The idea is to find a clue to attack the issue.