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Reports ->Sales->Orders shows greater amount than Reports->Advanced->Sales Report

Reports ->Sales->Orders shows greater amount than Reports->Advanced->Sales Report

Hi,

I'm wondering why Reports ->Sales->Orders shows greater sales total (and revenue) than Reports->Advanced->Sales Report. For a given week we are seeing about 5% higher amount in sales totals. What could be causing the discrepancy or, what is the difference between the two reports.

 

Thank You in advance 

1 REPLY 1

Re: Reports ->Sales->Orders shows greater amount than Reports->Advanced->Sales Report

Hi @aaron_flohr,

 

Are you filtering the Orders by some status? Maybe that's the difference (if you aren't filtering you'll get all the Orders no matter which status each Order has)