Sales / Promotion price vanishes the next day

[Lukene]

We applied "Catalog Price Rules".
It vanishes / does not appear the next day.
We tried doing it without start date / end date
We tried it with start date / end date

It shows up on the same day and 24 hours later it is gone


Thank you for any help

[iweb_p3mbo]

Hi Lukene,

You need to make sure that you have the Magento Cron setup in order for these to stay active.

Can you confirm if you have this setup?

[Lukene]

I do not.

Where are the instructions on setting it up?

[iweb_neil · Accepted solution]

Hi,

You will usually need SSH access to your server; or some sort of server management tool (cPanel etc..) to set it up. It can differ depending on your host..

There is a guide at the following link that explains how to set it via SSH. If you don't have access - I would consult your host and ask for their advice

http://support.xtento.com/wiki/Setting_up_the_Magento_cronjob

[Lukene]

Thank you

[figtreedev]

Hi,

Im having the same issue. How do you tell if you have a cron job setup?

Thanks