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Sales / Promotion price vanishes the next day

SOLVED

Sales / Promotion price vanishes the next day

We applied "Catalog Price Rules".
It vanishes / does not appear the next day.
We tried doing it without start date / end date
We tried it with start date / end date

It shows up on the same day and 24 hours later it is gone


Thank you for any help


5 REPLIES

Re: Sales / Promotion price vanishes the next day

Hi Lukene,

You need to make sure that you have the Magento Cron setup in order for these to stay active.

 

Can you confirm if you have this setup?

Problem solved? Click Accept as Solution!
Magento Certified Developer Plus | www.iwebsolutions.co.uk | Magento Small Business Partner

Re: Sales / Promotion price vanishes the next day

I do not.

Where are the instructions on setting it up?

Re: Sales / Promotion price vanishes the next day

Hi,

You will usually need SSH access to your server; or some sort of server management tool (cPanel etc..) to set it up. It can differ depending on your host..

 

There is a guide at the following link that explains how to set it via SSH. If you don't have access - I would consult your host and ask for their advice

http://support.xtento.com/wiki/Setting_up_the_Magento_cronjob

Neil - Magento Certified Solutions Specialist
www.iwebsolutions.co.uk | Magento Small Business Partner

Re: Sales / Promotion price vanishes the next day

Thank you

Re: Sales / Promotion price vanishes the next day

Hi,

 

Im having the same issue. How do you tell if you have a cron job setup?

 

Thanks