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Shipstation 401 error

Shipstation 401 error

We have been getting a 401 error with the shipstation plugin, after having the connection work fine for the past year. Does anyone have a lot of experience using this plugin?  https://marketplace.magento.com/auctane-shipstation.html

3 REPLIES

Re: Shipstation 401 error

Hi @aaron_bond,

 

Did you contacted Shipstation? The module is  the official one so you should be able to ask about that problem.

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Re: Shipstation 401 error

I have reached out to the contact on that plugin, but no response 

Re: Shipstation 401 error

 

Can you try creating a new API user for Shipstation and try connection one more time ?

 

Thanks

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