Showing results for 
Search instead for 
Did you mean: 

Shop search does not provide any results

Shop search does not provide any results

Hey all,


We have a problem with the integrated search function of our shop.

When we first created our shop we did create some attributes which are included in the search function ("Manage attributes" ==> "Searchable" was marked with yes).
These attributes of course were equipped with fitting search-terms.

At first this process did work properly and customers got matching results.

However a few days ago we tested the search function again since we saw that some searching terms did not provide any results.

We noticed that, regardless what we were searching for, no term delivered any results and thus our customers only get the message "Ihre Suchanfrage lieferte keine Ergebnisse." or "Your request delivered no results".

Does anyone know what the problem is or did have this issue before?


Thank you all in advance.


With kind regards