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Site down and I can't login to backpanel to do anything

Site down and I can't login to backpanel to do anything

I am as beginner as can be. 

I tried to install an extension (now realising it was probably a mistake). 

I logged out of the webpage.com/admin menu and now I can't get back into to fix anything. I did backup the site before I did anything so hopefully, I can restore that.

 

Can anyone please give me basic step by step to fix it? I am a beginner and coding and I keep reading about something /var but I don't know where you would even get into this option. 

1 REPLY

Re: Site down and I can't login to backpanel to do anything

Hi @johnjdoyle,

 

If you remember the module maybe you can disbale the module on /app/etc/modules/Vendor_ModeuleName.xml (this has to be done manually).

 

Are you receiving a Magento report?

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