I have been asked to fix a Magento 126.96.36.199 site on a server with mail switched off as their mail is handled via G Suite, so the MX records point to Google etc.
The Magento server is not sending out emails and all the usual tests (sending via PHP etc) work fine.
I eventually tracked it down to the records in the Templates Master section of the admin.
The mail appears to be being sent using the settings in Templates Master -> Email -> Email Gateways -> Storage and Templates Master -> Email -> Email Gateways -> Transport
Even if I disable the default records in these sections, Magento still tries to use them.
If I set the server as smtp.gmail.com the error log shows:
exception 'Zend_Mail_Protocol_Exception' with message 'Network is unreachable' in /chroot/home/livewire/livewiregames.co.nz/html/includes/src/Zend_Mail_Protocol_Abstract.php:277
#0 /chroot/home/livewire/livewiregames.co.nz/html/includes/src/Zend_Mail_Protocol_Smtp.php(167): Zend_Mail_Protocol_Abstract->_connect('tcp://smtp.gmai...')
My questions are:
1. If I install ASchroder SMTP Pro will this override the Template Master settings and allow me to send via Gmail, and, if not
2. How do I configure TM to work with Gmail?
I don't know what TM is and why it overrides the default settings under "System" for mail (I'm still a Magento noob) but at the moment password reset emails etc aren't being sent out.
Any help appreciated, and I'll post my results to help others