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The customer receiving order confirmation email in spam.

The customer receiving order confirmation email in spam.

hi , 

I am using Google email in Magento,

The customer receiving order confirmation email in spam.

help me to resolve it.

thanks in advance

Tags (3)
1 REPLY

Re: The customer receiving order confirmation email in spam.

Hi there,
the best way is to get few of those emails and check the headers - normally, you can see the reason it got into spam in there. the most common would be failed SPF check.
Try to add this SPF record to your domain's DNS:

v=spf1 include:_spf.google.com ~all


I hope this helps.

Anton Pachkine @ magento2.hosting : Magento Managed Package. Get your e-commerce health checkup at http://ecommerce.fitness