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There has been an error processing your request

There has been an error processing your request

Hello all,

 

At once i cannot login to my backend. I changed nothing, no update or something like that.

It says: 

There has been an error processing your request
Trace:
#0 /usr/local/www/prostorage3/lapparts/lappartsnl/lib/Zend/Acl.php(143): Zend_Acl_Role_Registry->add(Object(Mage_Admin_Model_Acl_Role_Group), 'G7')
#1 /usr/local/www/prostorage3/lapparts/lappartsnl/app/code/core/Mage/Admin/Model/Mysql4/Acl.php(102): Zend_Acl->addRole(Object(Mage_Admin_Model_Acl_Role_Group), 'G7')
#2 /usr/local/www/prostorage3/lapparts/lappartsnl/app/code/core/Mage/Admin/Model/Mysql4/Acl.php(77): Mage_Admin_Model_Mysql4_Acl->loadRoles(Object(Mage_Admin_Model_Acl), Array)
#3 /usr/local/www/prostorage3/lapparts/lappartsnl/app/code/core/Mage/Admin/Model/Session.php(99): Mage_Admin_Model_Mysql4_Acl->loadAcl()
#4 /usr/local/www/prostorage3/lapparts/lappartsnl/app/code/core/Mage/Admin/Model/Observer.php(55): Mage_Admin_Model_Session->login('gerwin', 'dis70hbdGerwin', Object(Mage_Core_Controller_Request_Http))
#5 /usr/local/www/prostorage3/lapparts/lappartsnl/app/code/core/Mage/Core/Model/App.php(1228): Mage_Admin_Model_Observer->actionPreDispatchAdmin(Object(Varien_Event_Observer))
#6 /usr/local/www/prostorage3/lapparts/lappartsnl/app/code/core/Mage/Core/Model/App.php(1209): Mage_Core_Model_App->_callObserverMethod(Object(Mage_Admin_Model_Observer), 'actionPreDispat...', Object(Varien_Event_Observer))
#7 /usr/local/www/prostorage3/lapparts/lappartsnl/app/Mage.php(416): Mage_Core_Model_App->dispatchEvent('controller_acti...', Array)
#8 /usr/local/www/prostorage3/lapparts/lappartsnl/app/code/core/Mage/Core/Controller/Varien/Action.php(497): Mage::dispatchEvent('controller_acti...', Array)
#9 /usr/local/www/prostorage3/lapparts/lappartsnl/app/code/core/Mage/Adminhtml/Controller/Action.php(152): Mage_Core_Controller_Varien_Action->preDispatch()
#10 /usr/local/www/prostorage3/lapparts/lappartsnl/app/code/core/Mage/Core/Controller/Varien/Action.php(407): Mage_Adminhtml_Controller_Action->preDispatch()
#11 /usr/local/www/prostorage3/lapparts/lappartsnl/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('index')
#12 /usr/local/www/prostorage3/lapparts/lappartsnl/app/code/core/Mage/Core/Controller/Varien/Front.php(177): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#13 /usr/local/www/prostorage3/lapparts/lappartsnl/app/code/core/Mage/Core/Model/App.php(304): Mage_Core_Controller_Varien_Front->dispatch()
#14 /usr/local/www/prostorage3/lapparts/lappartsnl/app/Mage.php(596): Mage_Core_Model_App->run(Array)
#15 /usr/local/www/prostorage3/lapparts/lappartsnl/index.php(79): Mage::run('', 'store')
#16 {main}

Thanks for helping!
Regards Joop

Error log record number: 1057218664909

9 REPLIES 9

Re: There has been an error processing your request

Hello @parts 

 

It issue seems related to User Role. Please check in database admin_role table once. Please find attached screenshot for your reference.

 

localhost   localhost   pitheme   admin_role   phpMyAdmin 4.7.0.png

Manish Mittal
https://www.manishmittal.com/

Re: There has been an error processing your request

OCR technology based on Abbyy Finereader Crack AI provides higher precision for Japanese, Korean, and Chinese characters and better-automated tagging for PDF and PDF / UA production. Smarter identification of text layer quality for digitally created PDFs allows more accurate results when translating to editable formats.

Re: There has been an error processing your request

I dont understand.

Re: There has been an error processing your request

Thanks Manish for replying. I cannot add printscreen, i add a photo.

CheckIMG_20191013_130503[2].jpg mine admin role.

Re: There has been an error processing your request

Hi Manish,

 

Did you read my reply?

 

Regards Joop

Re: There has been an error processing your request

Hi @parts 

 

Are you deleted the any (admin ) user in database or admin panel?

if issue solved,Click Kudos & Accept as Solution
Thanks
SelvaKumar

Re: There has been an error processing your request

Hello Selva,

 

That is right because nothing worked i deleted all users except the one i always use.

Is that a problem?

 

Regards Joop

Re: There has been an error processing your request

And i deleted it in database and not in admin panel because i cannot login to admin panel (backend from my website)

Re: There has been an error processing your request

Somebody who can help?