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Unable to edit categories

Unable to edit categories

In Magento admin panel I can't access existing categories: There is always a blank category page showing (New Root Category), nothing happens when I choose existing category from the category tree. Everything else is working fine. The problem started when the client upgraded to a bigger web hotel, but the host is saying there's nothing wrong with the server settings and the problem is in Magento. How can I try to fix this?

 

Magento 1.9.1.0

2 REPLIES

Re: Unable to edit categories

In my experience a blank page is usually caused by PHP running out of memory. Do you have logging enabled, and did you check the server (usually Apache) error logs?

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DudeSquare Web Development

Re: Unable to edit categories

Did you resolve this? I'm getting this exact behavior. Go to Manage Catagories, and click on a category. All you see on the right is New Root Category.

 

Magento 1.9.2.4

 

Checked permissions.

 

info shows 1G memory.