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Unable to save invoice

Unable to save invoice

Hi, 

 

When i try submit an invoice in back office of my magento website, i get an error " Unable to save invoice","The order does not allow creating an invoice".

 

Prior to that i have imported a new cateogry of products to my website and did a reindexall afterwards. When reindexation was over , two invoiced was saved without a problem but after that the same error persists.

 

I couldn't find any no error messages at the time of submitting in my log files.

I tried a solution i found in a thread  by incrementing last_increment_id of last order by 1 but to no avail.

I hope my question is not so broad.

 

If you have any insights.

 

Thank you.

Tags (1)
2 REPLIES

Re: Unable to save invoice

Please i need your help, i am using Magento Connect Manager ver. 1.9.3.2

When i try submit an invoice in back office of my magento website, i get an error " Unable to save invoice","The order does not allow creating an invoice".

ice_screenshot_20170420-133312.png

 

ice_screenshot_20170420-133325.png

Tags (1)

Re: Unable to save invoice

The solution from: [http://www.magentocommerce.com/boards/v/viewthread/234665/#t335407][1] makes sense:


> i had the same error code. the increment number and the last order
> number are not synchrone anymore. what we did is the following:
>
> go to admin->sales-> orders and look up the highest order number (for
> each store view!)
>
> after some help from a fooman post, we did this: \"Then look at your
> database. In the table eav_entity_type you will find all entity types
> listed. The one of interest to change is where the order number
> starts, ie.  order sales/order. Remember the entity_type_id.\” (in my
> install it is 4)
>
> \"Next go to the table eav_entity_store. Look up the entity_type_id.
> Now you can change the value of increment_last_id to your last actual
> order number. (That is, if you wanted to have your next orderId to be
> 15000 set increment_last_id to 14999.)\”
>
> Hope that this helps.


  [1]: http://www.magentocommerce.com/boards/v/viewthread/234665/#t335407


onegeorge wrote:

Please i need your help, i am using Magento Connect Manager ver. 1.9.3.2

When i try submit an invoice in back office of my magento website, i get an error " Unable to save invoice","The order does not allow creating an invoice".

ice_screenshot_20170420-133312.png

 

ice_screenshot_20170420-133325.png