We have three orders that have an Order Status of Complete that we need to update the Payment Method on these orders in order to track a product recall. We have tried going into Order View and selecting edit on the Payment Method but that does not allow us to edit the Payment Method , is there a way to update these orders?
I don't think you can do so after the invoice been created, I would recommend you to delete the created invoice and give it another try as it should work.
In Magento, if you edit any existing order Magento will create the new order.
You can update the Payment method by directly updating in DB which is not recommended.
So I think one of the options is canceling the old orders and reorder with the desired payment method.
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