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coupon code issues

coupon code issues

We have a coupon code in place to offer a 100% discount on a sample product. The code has recently stopped working. Are there any known issues with coupon codes after security patches in Magento 1.7 I have read that there was a known bug with 1.9 

 

Thank you in advance

2 REPLIES

Re: coupon code issues

Hi @worthyontheweb,



Are you sure that there is no limit in the coupon configuration?

 

Below you can find a screenshot of the fields related to the limits in the coupon codes ("uses per coupon" and "uses per customer"):

 

Screen Shot 2016-12-31 at 2.02.49 PM.png

 Screen Shot 2016-12-31 at 2.04.13 PM.png

 

 

 

Happy new year!

Gabriel

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Re: coupon code issues

Hi 

 

I checked the coupon uses and it wasn't that. I've removed the coupon, added it again, refreshed the cache etc and it seems to be working at the moment. 

 

Thank you for the suggestion