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magento 1.9.2.3 images disappearing

magento 1.9.2.3 images disappearing

Hello,

 

We work with a feed management plugin, to export our product catalogue to different marketplaces (eg Amazon etc).

 

However, with every synchronisation between magento and the feed management plugin, our product images disappear from our BO!

 

We have discussed this with the developer of the feed management plugin, and after a couple of weeks of research they came to the conclusion that it could be an issue within Maganto concerning 'writing rights'.

 

I would appreciate your support with this urgent issue.

 

Kind regards,

 

 

 

Abdel

2 REPLIES

Re: magento 1.9.2.3 images disappearing

Hi @abdeleen

 

Can I know which extension are you using? 

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Problem Solved Click Accept as Solution!:Magento Community India Forum

Re: magento 1.9.2.3 images disappearing

Hello,

 

We're using the extension LENGOW: https://www.magentocommerce.com/magento-connect/lengow-shopping-feed-management.html

 

The problems started when we installed and used this extension.

 

I appreciate your support with this.

 

Kind regards,

 

 

Abdel