"Add to cart" button missing

[Nick_Vondenhoff]

Hi,

Since a few days the "add to cart" button is missing on my webshop.

Now no products can be ordered. I can not remember to have changed any settings.

It was working fine till next week. I am using Magento 1.9.2.1

Maybe it helps if you can look at the page, it is www.thestillbonaire.com

I hope somebody here can help me on a short notice.

Many thanks in advance!

[Tom Robertshaw]

I can't see anything on the frontend of the site that would explain it. Could you temporarily change to the default Magento theme so that you could see if the buttons come back? If they do, that would show there's a theme change that's caused it. 

Either way, that's probably your best bet, is to find the add to cart button in the theme and gradually start working out why it's not salable. 

[Damian Culotta]

Hi @Nick_Vondenhoff,

It seems some block is missing.

Maybe you can try these things:

• Check if using RWD theme the problem is still happening (just to be sure if the problem is a module or the theme).
• Take a look at your Magento's logs (system.log and exception.log) to try to find a clue.

[Nick_Vondenhoff]

How can I temporarily change to the default Magento theme ?

[Damian Culotta]

Hi @Nick_Vondenhoff,

You can change the design from here:

Sistema -> Diseño

 

And finally you can set the design you want without changing the main configuration options:

Configuración temporal de diseño

Once you've finished you can delete that change from the design grid and then the original configuraiton will be applied again.

[Nick_Vondenhoff]

Unfortunately this has not solved my problem.

Many thanks for your effort !