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smtp pro configuration show blank screen and can't send mail

smtp pro configuration show blank screen and can't send mail

When i go to System > Configuration > SMTP Pro it shows me blank page without any information or error. that was working great before!

I downloaded full site and database and import them, in localhost it's working! I have configuration and i can send mails. I have this problem with other smtp extensions, blank screen or can't send email. Is it server problem? something is not installed?

Sorry for my bad english Smiley Sad Thank you

3 REPLIES

Re: smtp pro configuration show blank screen and can't send mail

Hi SalarMoghaddam,

 

1. logout from admin

2. clean the cache, removing the contents from var/cache folder

3. login to admin again and check the extension is working 

 

Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: http://magento.com/help/documentation

Re: smtp pro configuration show blank screen and can't send mail

didn't work.

as i said, that was working before!

Re: smtp pro configuration show blank screen and can't send mail

Can you post the latest logs?

var/log/exception.log

var/log/system.log

Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: http://magento.com/help/documentation