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Image link is available but image does not appear

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Image link is available but image does not appear

The problem is with my website which is www.aquaplusdistribution.com which is on Magento ver. 1.9.2.2. The problem is that while you see the website the images are not getting shown in the website front or in the whole website, .image.png

the issue is major as the images links are getting shown as we click on them it shows the image but in normal it is not getting shown upimage.png

but when we click on the test "White corner Vanity" it hovers and it show the link of the image After click on the option image.pngimage.png

 

6 REPLIES

Re: Image link is available but image does not appear

Hi @VishalBhatia,

 

Can you share a public URL?

What happens if you copy the image URL and try to access directly from your browser to that URL?

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Re: Image link is available but image does not appear

@VishalBhatia

 

Problem with your website is that you are trying to load unsecure content on secure URL. Means on HTTPS url you are trying to load images with HTTP url. Either your URL in Magento is not configured properly or you did not clear the cache post updates. Or possibly in your templates you may be fetching images from Unsecure URL only.

 

Look into Magento admin under System -> Configuration -> General -> Web. Under secure and Unsecure all the URL should be pointing to HTTPS. This should fix the problem.

 

Problem Solved? Please give Kudos and Accept answer as Solution.

Thanks,
Tarandeep
Magento 2 Certified Solution Specialist (x2). Follow me on Twitter

Re: Image link is available but image does not appear

HI @VishalBhatia,


I've checked again (you've shared the public url).

Take a look to this product: https://aquaplusdistribution.com/bathrooms/baths/ruza-whirlpool-2-person-corner-jacuzzi-massage-bath...

 

If I check the source code, I've found this:

 

Área de trabajo 1_003.png

 

 

Now, if I check one of those URLs, I can access to the image with my browser. I.e: https://aquaplusdistribution.com/media/catalog/product/cache/1/thumbnail/112x112/9df78eab33525d08d6e...

 

Then, if you check your broswer console, as @hellotaran points, you are having an issue with the images source/protocol and the JS you are using:

 

Área de trabajo 1_004.png

 

 

I guess you could start checking there.

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If you've found one of my answers useful, please give "Kudos" or "Accept as Solution"

Re: Image link is available but image does not appear

@Damian Culotta

Moderator

Thank you so much for your effort please 

guide me more or elaborate me how can i make this thing work properly and efficiently.

 

Re: Image link is available but image does not appear

@hellotaran

thank you so much it worked properly,

but the main thing is coming is that it is unsecured url

image.png

in the above screenshot you will see that it is showing "Not Secure" on the URL bar

Re: Image link is available but image does not appear

@VishalBhatiaCan you share the picture again. For some reason I cannot see the picture.

Thanks,
Tarandeep
Magento 2 Certified Solution Specialist (x2). Follow me on Twitter