Hello Friends,
I am new to Magento, I downloaded a free theme yesterday and tried installing the theme to my hosting server. And error 500 occurred wile navigating to my site so I uninstalled whole site and installed again then also problem continues. Kindly tell me how to install it.
tried installing it here target site
As it is a free theme I cant get support anywhere and I want to fix this asap.
Please advise I am using 1.9 version
Thanks
Couple of things to note:
1- If you are setting up a new website then you should consider using Magento v2 as Magento will not support Magento V2 after November 2018.
2- Since you have installed the theme, can you make sure that you apply the right permissions to the directory? All directories should be 755 and files 644 or 664.
3- Check your htaccess file for any possible issues
4- Check Magento and server logs to identify the problem
Probably the theme you are using is broken, I suggest to try one of the following free Magento 1.9 theme
https://magebeginner.com/best-free-magento-themes
Hope this helps
Hi @ShoaibRehman89,
Can I confirm this is support for 1 that is ceasing and not 2?? As I would imagine they would continue to support 2 for a while.
Thanks
Kirsty