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Product Review link goes nowhere

Product Review link goes nowhere

Hello,

 

Our review link when clicked goes nowhere. It opens.. #review-form, but this simply redirects to the product page. "Be the first to review this product."

 

Product reviews are active in the backend. 

How can we have our clients reach the review form?

4 REPLIES

Re: Product Review link goes nowhere

Hi @aaron_doyle,

Is that for guest users or logged in users?

Please share the product page URL. It should be mostly the issue with HTML structure of the review button.

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Give Kudos if it helped or Accept it as solution

Re: Product Review link goes nowhere

We have been trying it as guests (without logining in as users)


Here is the url:

http://www.sereneinnovations.com/review/product/list/id/580/category/267/


Re: Product Review link goes nowhere

It looks like review form is missing in details page so link is not working. You need to check the layout xml may be the form template is missing.

Is the form working for logged in user ?

Re: Product Review link goes nowhere

Which xml file should I be looking at exactly, and which code do I need to plug in there?