cancel
Showing results for 
Search instead for 
Did you mean: 

Product list problem with the safari browser on mac

SOLVED

Re: Product list problem with the safari browser on mac

When you use PHP-FPM or something similar, then "500 Internal Server Error" almost always means PHP exception. Unless your logging is turned off (which it is by the way default setting), your log files should be full of all kind of valuable information.

For example you might have too small memory limit. M1 requires at least 256MB.

Tanel Raja

Re: Product list problem with the safari browser on mac

Hi,

I solved the problem, I worked all night and it's done Smiley Happy thank you. 

About the theme, is it possible to you that the problem is because the theme is in a conflict with the former theme I had ? 

Because I found some folders in the FTP of the website which are belong to the former theme. 

Re: Product list problem with the safari browser on mac

@jordan_dabricot

 

If you did everything the right way when deleting the old theme, it's unlikely to trigger this conflict. However, if there were some extensions installed together with the theme, you should disable them as well, as they may generate errors.

 

Anyway, you had better delete all your old theme files, in order not to clutter the project.

 

______________________________________________________________
Innovative, top-performing Magento Extensions (with an array of FREE tools).

Re: Product list problem with the safari browser on mac

Maybe the "old theme" was base/default? Man Mad

Tanel Raja

Re: Product list problem with the safari browser on mac

Hi,

I checked in the FTP and I removed all the files and folder of the "old theme" and no better result.

 

https://gyazo.com/fd099ad188c91432fe829c160dde3c36

 

with the function "setGridItemsEqualHeight" modify, on http://www.macinfo.fr/macinfo-occasion-macbook-iphone-ipad-ipod-watch-et-imac it does this i don't know why and on some page it does the same problem.

 

Re: Product list problem with the safari browser on mac

@jordan_dabricot

 

Most likely, the issue is caused by your browser cache. Please clean the cache and check the page again. Alternatively, you can check the page from a different device.

 

On our end, everything looks great: https://www,gyazo.com/2731c9bbbe8458d53da60afcf27fe9a9

However, the remaining errors should be fixed.

 

 

______________________________________________________________
Innovative, top-performing Magento Extensions (with an array of FREE tools).

Re: Product list problem with the safari browser on mac

Hi, 

For me to it's working great and I thank you for that but the problem seems to be only on the imac 21 inch.

When I clear the cache, it works fine but if you refresh the page it doesn't work again and I tried on the other inch (imac, macbook, ipad) it's great.

 

I have also an other problem, I can't click on the category menu and the subcategory is not showing up and i don't know because it stop showing without touching anything on the code or the back end. I took a screen :

https://gyazo.com/01dd73ced1dd5941ce1b6e5e8c2c1d7a

 

What thing can cause this ?

Re: Product list problem with the safari browser on mac

 Hi, 

I solved the category thing, it was just a little problem.

 

About the list page, everything is working well on the mac and I thank you for that but on the iMac 21 inch when i'm refreshing the page it still does it and it's just when i'm refreshing it. I think this is the cache of the browser but on the other inch it's working perfectly.

 

Thank you

Re: Product list problem with the safari browser on mac

The screen-shot we sent before was made on iMac 21.5, and everything looked OK:

https://www.gyazo.com/dc7e65d1c80f5847f929ccaf4bd633d8

 

Perhaps you didn't clean your cache? Start the Develop Menu in Safari and hit the Clean Cache button. Also, you can disable cache across the system and check the result.

 

______________________________________________________________
Innovative, top-performing Magento Extensions (with an array of FREE tools).

Re: Product list problem with the safari browser on mac

Hi,

I have a problem about the code you gave me. I had a problem with my magento backend so i had to use a backup to solved my problem and i implemented again your code and now it does this :

https://gyazo.com/30e6bb0c07b6fdf80a639dc2ede7131d

https://gyazo.com/48b7bb9e259954b29be50f1d8c542384

 

The products are displaying but they are not align.

 

do you have any explanation about what does this ?