Hopefully this is in the right place.
I am trying to install the most recent patch (my first patch install).
The pdf document says to use putty which will not remain open after the password has been entered (closes after enter key is pressed no messages it just closes).
How can I install the patch if putty -ssh is not working. I used ftp to upload magento to my server and have done everything through the magento system or through my ftp uploader.
I cannot find instructions on how to continue when tools from the main instruction list do not work.
Any help will be nice (video or screen-shots are easiest for me to follow).
Found answer that worked for my situation at the following link if anyone else is having problems and like me didn't see this solution earlier.