cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade to 1.9.2 - Hostgator - Auto Order Confirmation Not Sending

   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

Upgrade to 1.9.2 - Hostgator - Auto Order Confirmation Not Sending

Hi All,
I recently upgraded my Magento installation to 1.9.2.2 and Customers are not getting an auto notification upon placing an order all of the sudden. I Read up on cron for these emails. I believe everything is set up correctly - Is there some configuration that I am missing? Any help will be appreciated.

cron-1.png


I installed AOE Scheduler to test and verify cron - that seems to be working fine.
timeline.png

The only way I can get an email to the customer is by hitting the send email on the order - I WANT THIS TO BE AUTOMATED - USED TO BE:
send-email-order.png

I check my settings in Configuration - they seem to work.
email-options.png



1 REPLY 1

Re: Upgrade to 1.9.2 - Hostgator - Auto Order Confirmation Not Sending

Hi @peternemser,

 



Do you have a custom extension for STMP or e-mail?


And, the second question I have is: Have you customized any Magento core class related to the e-mails?

 

And... final question: Have you reviewed the log files?

 


Best regards.
Gabriel

Welcome to the Magento Forums. Remember to introduce yourself and read the Magento Forums Guidelines.