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Upgrade to 1.9.2 - Hostgator - Auto Order Confirmation Not Sending

Upgrade to 1.9.2 - Hostgator - Auto Order Confirmation Not Sending

Hi All,
I recently upgraded my Magento installation to 1.9.2.2 and Customers are not getting an auto notification upon placing an order all of the sudden. I Read up on cron for these emails. I believe everything is set up correctly - Is there some configuration that I am missing? Any help will be appreciated.

cron-1.png


I installed AOE Scheduler to test and verify cron - that seems to be working fine.
timeline.png

The only way I can get an email to the customer is by hitting the send email on the order - I WANT THIS TO BE AUTOMATED - USED TO BE:
send-email-order.png

I check my settings in Configuration - they seem to work.
email-options.png



1 REPLY

Re: Upgrade to 1.9.2 - Hostgator - Auto Order Confirmation Not Sending

Hi @peternemser,

 



Do you have a custom extension for STMP or e-mail?


And, the second question I have is: Have you customized any Magento core class related to the e-mails?

 

And... final question: Have you reviewed the log files?

 


Best regards.
Gabriel

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