cancel
Showing results for 
Search instead for 
Did you mean: 

Autorize.net on order fails doesnt change to cancelled

   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

Autorize.net on order fails doesnt change to cancelled

We are working with Magento 2.3.1 and using Autorize.net as payment method.

 

Even everything is working very well and the orders are being done we are getting some big issues.

 

On rejected payments from autorize the order is being created and processing, it should be cancelled!

 

Both sites are able to properly process valid cards but failed transactions do not get canceled as expected

 

Any ideas why is this happening? getting a lot of issue because of this.