HI to all,
I'm encountering this weird issue in the backend magento 2.2.2.
Somehow when clicking "stores" in the backend the left sidebar with links opens likes usual with the only difference I cannot click any other link, everything stays like it is, nothing happens and nothing changes.
Is there anyone outhere who has seen this issue before or can help me to get this fixed?
thanks in advance
Solved! Go to Solution.
Hi @Manthan Dave,
Thank you for your fast response!
I've checked the browser console and it seemed to have an issue with the Dotdigitalgroup_Email.
So I've disabled this module and now the backend seems to be working perfect again!
regards
To get the better idea of issue Checked the error at browser console and post it for the same.
Also checked your var/log and post the exception log for the same.
Hi @Manthan Dave,
Thank you for your fast response!
I've checked the browser console and it seemed to have an issue with the Dotdigitalgroup_Email.
So I've disabled this module and now the backend seems to be working perfect again!
regards
Yes , Might be that Dotdigitalgroup_Email module have issue or not compatible with your magento 2 version.
Anyways glad to know that you have resolved your issues !!
Happy to help and keep helping
Hi @Manthan Dave,
unfortunately i'm encountering the same backend admin issue again after updating to magento 2.2.6
I cannot do anything in the admin panel, it is all there but not clickable
when looking at my console it has several errors:
I really don't know where to start or what to do.
any help would be much appreciated,
thank you, kind regards