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Backend all of a sudden not working correct in magento 2.2.2

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Backend all of a sudden not working correct in magento 2.2.2

HI to all,

 

I'm encountering this weird issue in the backend magento 2.2.2. 

Somehow when clicking "stores" in the backend the left sidebar with links opens likes usual with the only difference I cannot click any other link, everything stays like it is, nothing happens and nothing changes.

Is there anyone outhere who has seen this issue before or can help me to get this fixed?

 

thanks in advanceSmiley Happy

3 REPLIES

Re: Backend all of a sudden not working correct in magento 2.2.2

To get the better idea of issue Checked the error at browser console and post it for the same. 

 

Also checked your var/log and post the exception log for the same.

if issue solved,Click Kudos & Accept as Solution

Re: Backend all of a sudden not working correct in magento 2.2.2

Hi @ManthanDave,

 

Thank you for your fast response!

I've checked the browser console and it seemed to have an issue with the Dotdigitalgroup_Email.

So I've disabled this module and now the backend seems to be working perfect again!

 

regards

Re: Backend all of a sudden not working correct in magento 2.2.2

Yes , Might be that Dotdigitalgroup_Email module have issue or not compatible with your magento 2 version.

 

Anyways glad to know that you have resolved your issues !!

 

Happy to help and keep helping Smiley Happy

 

if issue solved,Click Kudos & Accept as Solution