Converted from BigCommerce after their price hike. I have become accustomed to BC's order management system :
Order received > I marked as "Pending" or "Shipped" or other depending on whether I've shipped the item or paid the supplier for the item.
I have viewed Magento's order management system and I cannot change the STATUS of the order or easily add the tracking # without clicking through a maze.
Can someone please recommend an ORDER MANAGEMENT SYSTEM extension for Magento which closely mimicks that of BigCommerce's ?
Magento 2 updates an order's status automatically in a reaction on a particular action.
For example, the "Pending" usually a default order status after an order is placed, it is set automatically.
And order is "shipped" when an administrator creates a Shipment document.
I am curious if you are still using Magento? I am looking to switch from Bigcommerce as well. The price is a big part of that, but I am just frustrated with their development goals. They seem to spend time on things that don't really help the seller, like always changing the control panel, which is annoying.
I also hate the Bigcommerce product options. Magento seems to be a better fit for a lot of reasons.
Did you see any huge change in sales? Any regrets?