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Customer Account Page can't Open

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Customer Account Page can't Open

Hello, I'm installing a CancelOrder Extension of Ranosys.

when im enable module through SSH, its completed without any error.

In Backend, the Cancel Order Panel is Show Properly

CancelOrder backend.jpg

 

Even frontend also work properly, but when I try to log in, I got an error during Login.

Object DOMDocument should be created.


 Now Tell me, How could i fix this error.

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1 REPLY

Re: Customer Account Page can't Open

Hi @hitender_17

 

First you actually need to identify error is coming from CancelOrder Extension ? or from some other component ?

 

So try to disabled this extension first and then check - my account is showing properly or not ?

 

Also you need to check in var/log and post exact error log with file name from there

 

if issue solved,Click Kudos & Accept as Solution