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Disable Mailchimp sync of customers

Disable Mailchimp sync of customers

Hello all.
I have a problem with syncronization from Magento 2 to Mailchimp.
I have bought standard plan for 2500 contacts, but Magento 2 syncronized not only people who are subscribed, but also people that typed their e-mail during ordering..
How to disable syncronization of that customers. I just want to sync people that are subscribed to newsletter.

Thanks in advance!

3 REPLIES 3

Re: Disable Mailchimp sync of customers

Hi @matejerkov4cb4 ,

 

Could you please confirm below configuration value?

Stores > Configuration > Mailchimp > Mailchimp > Ecommerce

Subscribe all customers to the newsletter => No

 

Problem Solved? Accept as Solution!

 

Thanks

Ankit

Ankit Jasani

Re: Disable Mailchimp sync of customers

I have deleted contacts that synced to MC (who only purchased, not subscribed).
Some days ago I tried to find solution and choose NO for ''Subscribe all customers to the newsletter".
I hope it worked because it didn't sync again those contacts.

*EDIT* Now I saw that people who ordered this morning are in contacts and under 'Email Mark.' it says that they are 'non-subscribers'.
I've deleted them, but is it possible to disable that sync of people who are buying?

@Ankit Jasani 

Re: Disable Mailchimp sync of customers

Hi @matejerkov4cb4 ,

 

You can select No for field named "Sync all customers".

After that only newsletter subscribed customers got sync

 

Problem Solved? Accept as Solution!

 

Thanks,

Ankit

Ankit Jasani