We are using Magento 2.2.5 and are seeing that grouped products are not appearing in search with filters selected. Is there a configuration setting for this in Admin somewhere?
For clarity, the group product has a "Format" attribute set and when we select a value for that filter, in the products list view, we see that grouped products with this attribute value do not appear in the search; only simple products appear.
This only happens in our cloud environments that all use elastic search. In local environments - using database dumps of cloud environments and configured with MySql search - grouped products appear in the search as expected when using filters.
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Happens with all the grouped product or a specific one?
Hope this is not visibility or index or cache issue?
Thank you for your message. This happens with all grouped products. We have taken a database dump from other environments to verify that the data is the same and ensured that the same code is deployed but still we see the issue in all our Magento cloud environments but not in local ones.
We have tried re-indexing, cache flushes and have verified the visibility of the products. Is there a setting we're missing?
@john_plesner please check whether the attribute is made for grouped product or not ?
Yes the value which we are filtering on in the search is the same as the value the grouped product has for that attribute.