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Grouped products in search with filter

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Grouped products in search with filter

We are using Magento 2.2.5 and are seeing that grouped products are not appearing in search with filters selected. Is there a configuration setting for this in Admin somewhere?

 

For clarity, the group product has a "Format" attribute set and when we select a value for that filter, in the products list view, we see that grouped products with this attribute value do not appear in the search; only simple products appear. 

 

This only happens in our cloud environments that all use elastic search. In local environments - using database dumps of cloud environments  and configured with MySql search - grouped products appear in the search as expected when using filters. 

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: Grouped products in search with filter

This issue was fixed after upgrading to 2.3.3 and upgrading our WeltPixel theme extension to the latest version. 

View solution in original post

5 REPLIES 5
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Re: Grouped products in search with filter

@john_plesner 

 

Happens with all the grouped product or a specific one?

Hope this is not visibility or index or cache issue?

- Tarandeep
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.
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Re: Grouped products in search with filter

@Tarandeep Singh 

 

Thank you for your message. This happens with all grouped products. We have taken a database dump from other environments to verify that the data is the same and ensured that the same code is deployed but still we see the issue in all our Magento cloud environments but not in local ones. 

 

We have tried re-indexing, cache flushes and have verified the visibility of the products. Is there a setting we're missing?

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Re: Grouped products in search with filter

@john_plesner please check whether the attribute is made for grouped product or not ?

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Re: Grouped products in search with filter

@rahul Gupta 

 

Yes the value which we are filtering on in the search is the same as the value the grouped product has for that attribute. 

Highlighted

Re: Grouped products in search with filter

This issue was fixed after upgrading to 2.3.3 and upgrading our WeltPixel theme extension to the latest version. 

View solution in original post