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How can I tell people why there new password isn't accepted?

‎10-01-2018 02:21 PM
‎10-01-2018 02:21 PM

How can I tell people why there new password isn't accepted?

I currently have the Number of Required Classes set to 2 and the Minimum Password Length set to 6. If someone sets there password as testpwd All it says is "Something went wrong while saving the new password." not that you need two classes. Has anyone found a fix for that?

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‎10-01-2018 11:59 PM
‎10-01-2018 11:59 PM

Re: How can I tell people why there new password isn't accepted?

Hi,

The ideal behavior is not like this, ideally if from backend you set "Minimum of different classes" = 2 then it must show error while entering the password.

 

I tried the same in default Magento with same settings from backend on my account change password section and the error shown is "Minimum of different classes of characters in password is 2. Classes of characters: Lower Case, Upper Case, Digits, Special Characters.".

 

Please share exactly at which step you are facing this issue. As this is not occurring in deafult Magento I doubt if you have done any customisations regarding this ?

 

If my answer is useful, please Accept as Solution & give Kudos

 

Thanks.

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